AUTHORIZED SERVICE CENTER

Advanced Media service center offers repairs, maintenance and support for brands represented by AMT in the region.

ADVANCED MEDIA IS DJI AUTHORIZED SERVICE CENTER IN THE UAE

Our team has been officially trained and certified to repair all DJI products. We are equipped to service products with or without warranty. Repaired products will remain under warranty by AMT and DJI after maintenance. Under warranty products will continue to have 1 Year manufacturer warranty from the Activation or purchase date. Out of warranty products will have one month warranty after repair and maintenance. For more information please contact: [email protected]

Advanced Media’s team of engineers are committed experts who have been certified by Sony to address and resolve your technical issues.

AMT service center has been authorized to repair products that are both with or without warranty. All spare parts are supplied by Sony and the tasks are carried out with utmost efficiency and care.

For more information please contact: [email protected]

Advanced Media is an exclusive RED Certified Service Center in the region.

Our engineers, who are experts in the broadcast & cinema service industry, have been trained by RED engineers. Our facility is well equipped with all needed RED tools and genuine spare parts to ensure high-quality repairs for all your RED cameras and accessories.

For all your RED service inquiries, don’t hesitate to contact us at:[email protected]

SERVICE CENTER TERMS & CONDITIONS

The original copy of the Customer Receipt is required when collecting repaired or unrepaired equipment from the Service Center.
Evaluation Fee is payable for any non-warranty repair unless the repair estimate is approved.
All repairs except misuse cases have a 30 – 90 days repair-warranty, depending on the product if the same error occurs again.
Original Purchase Invoice is mandatory for any Under Warranty repair.
The Service Center cannot repair products and accessories beyond the scope of service.
Unclaimed equipment for more than six months will be disposed of/sold to cover evaluation fees and storage costs without prior notice to the client.
Equipment lying in the Service Center is at the owner’s risk in case of damage/loss caused by theft, natural calamities, and disasters.
The Service Center is not responsible for any potential loss of data or user settings during the repair procedure. The customer must back up his important data/settings before sending the equipment to the Service Center.

This document was last updated on June 27, 2024

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