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    About Us

    WARRANTY TERMS & CONDITIONS

  • The sole warranty for products distributed by Advanced Media is the "Back-to-Base" limited manufacturer's warranty.
  • The warranty does not cover normal wear and tear, accidental damage, or misuse.
  • The warranty does not cover accessories or consumables such as batteries, glass parts, bulbs, flash tubes, drone propellers, etc.
  • The warranty does not cover malfunctions due to incorrect updates for the device firmware.
  • The warranty does not cover malfunctions due to incompatible or poor-quality external accessories.
  • The warranty does not cover routine maintenance services (Cleaning, firmware update…, etc.).
  • The warranty is void if the device:
    • - Operated beyond user/operation manual instructions.
    • - Exposed to liquids such as water or traces of moisture and oxidation.
    • - Has Internal breakage, scratching, bending, or cracks resulting from the device falling.
    • - Opened or repaired by any unauthorized personnel.
    • - In case the serial number sticker is damaged.
  • Data on the storage devices is not covered under warranty; the customer must regularly back up the data stored on his product to a separate storage product.
  • For more details, please refer to the product's manual or the manufacturer's website.

    • This document was last updated on June 27, 2024

    Click here to download PDF file